Event Manager

Job Title: Event Manager

Job Summary:

We are looking for a smart and well-organized Event Manager to plan and run both in-person and online events. These events will help promote our brand and connect with our customers. You’ll work with our marketing, sales, and merchandising teams to make sure every event runs smoothly, looks great, and helps our business grow. Your job will include planning, managing the event day, and reviewing results afterward to see how successful the event was.

Main Responsibilities:

• Lead Generation: Create events that help bring in potential customers.

• Event Results: Track how many leads turn into customers and how the event helps the business.

• Event Calendar: Plan an event schedule in advance to ensure smooth organization and timing.

• Vendor Management: Work with decorators, caterers, equipment suppliers, and other service providers.

• Logistics and Operations: Organize everything from the event space and equipment to staff and timing for both physical and online events.

• Brand Partnerships: Partner with influencers and other brands to promote our events and grow our audience.

• Data Handling: Manage all data related to the event – including budget, guest details, schedules, and vendor info.

• Crisis Management: Prepare backup plans and handle any emergencies that may happen before or during the event.

• Guest Outreach: Personally invite special guests through phone calls or printed invitations.

Skills Needed:

• Experience getting leads at events (in person and online).

• Ability to measure event results and improve for the future.

• Strong planning and time management skills.

• Good English-speaking and writing skills for professional communication.

• Knowledge of social media promotion and digital outreach.

• Good at collecting and organizing event data.

• Know how to use RSVP and invitation tools.

• Creative thinking for event ideas and themes.

Bonus Skill:

• Basic photography and editing skills for capturing event photos for promotion.

Knowledge Required:

• Basic knowledge of Microsoft Word, Excel, and PowerPoint.

• Experience using email and calendar tools.

• Familiar with tools like Instagram Insights or Meta Business Suite.

• Use of RSVP platforms like Cvent or Eventbrite.

• Basic design skills using tools like Canva or CorelDRAW.

• Understanding of budgets and event costs.

Education:

• Bachelor’s degree in Event Management, Hospitality, Mass Media (BMM), or a related field.

• A degree in Marketing, Communications, or Public Relations is a plus.

Experience:

• 1 to 3 years of experience in event planning or event management.

• Experience in luxury retail or the jewellery industry is preferred.

Preferred Certifications:

• Certified Meeting Professional (CMP)

• Certified Special Events Professional (CSEP)

• Certified Event Planner (CEP)

• Other event planning certifications