Reputed Company
General Assistant (External Applications Only)
Cashbuild, Brakpan, Gauteng, South Africa
Job Overview:
Cashbuild is looking for a General Assistant to provide excellent customer service in-store, assist with stock merchandising, maintain housekeeping standards, and follow safety protocols. You’ll help ensure smooth store operations and support customers in making the right product choices.
Key Responsibilities:
Customer Service:
Assist customers with product queries and correct product selection.
Handle and resolve customer complaints efficiently.
Merchandising:
Ensure bulk stock areas are merchandised according to store layout and planograms.
Correctly label shelves with prices and ensure the area is fully stocked.
Housekeeping:
Maintain a safe and clear shopping aisle, ensuring stock is quickly merchandised.
Complete housekeeping checklists as required, including tasks related to canteens and washrooms.
Safety Compliance:
Follow OHSA safety requirements and ensure the store environment is safe for both customers and staff.
Report safety issues or discrepancies to the store manager.
Stock Loss Prevention:
Report damaged or faulty stock to the store manager to minimize stock loss.
Drive for Results:
Meet set targets and work efficiently while adhering to company standards.
Demonstrate commitment by following through on tasks and responsibilities.
Problem Solving & Decision Making:
Identify problems and work to resolve them, escalating issues when necessary.
Make decisions that align with company policies and procedures, considering their potential impact.
Collaboration & Communication:
Work effectively with colleagues, customers, and suppliers.
Ensure that relevant information is shared with the team, and maintain courteous communication.
Requirements:
Education: Minimum Grade 10 or NQF 3 with 1 year of related work experience, or Grade 12 without related experience.
Skills:
Ability to communicate effectively in English and the dominant language of the area.
Basic calculation skills.
Able to work under pressure, including shifts, weekends, and public holidays.
Other:
Must have a valid South African ID or work permit.
Job Details:
Employment Type: Full-time
Seniority Level: Entry Level
Job Function: Administrative
Industry: Retail