Assistant Manager – Recruitment (BPO Volume Hiring)

Job Summary:

We are looking for an Assistant Manager – Recruitment to manage hiring for our BPO (Business Process Outsourcing) operations. The ideal candidate will help oversee the entire recruitment process, from finding and interviewing candidates to hiring them, ensuring we meet our recruitment goals. This person will also work with different teams to make sure we hire the best people for the job.

Key Responsibilities:

Talent Acquisition & Strategy

• Manage the whole recruitment process for large-scale hiring, including finding candidates, reviewing resumes, interviewing, and bringing new hires on board.
• Develop smart, cost-effective ways to find the best candidates from different sources.
• Work with recruitment agencies, job websites, and social media platforms to build a strong pool of candidates.
• Improve the process for selecting the best candidates to make sure we hire the right people.

Stakeholder & Vendor Management

• Work closely with business leaders, hiring managers, and HR partners to predict future hiring needs.
• Keep good relationships with staffing agencies, recruitment partners, and other vendors to make the hiring process smoother.

Recruitment Operations & Compliance

• Make sure that hiring goals are met on time and that a high number of candidates who are offered jobs actually accept the offer and join.
• Follow all legal and compliance rules related to recruitment.
• Use Applicant Tracking Systems (ATS) to track hiring data and make improvements.

Candidate Experience & Employer Branding

• Ensure a good experience for candidates to make our company attractive to potential employees.
• Organize recruitment events, such as job fairs and walk-in interviews, to help find new hires.

Performance Metrics & Reporting

• Track important recruitment data, such as how long it takes to fill a position, the cost of hiring, the rate at which candidates accept offers, and employee turnover.
• Prepare reports regularly to share the progress, challenges, and improvements in the hiring process.

Qualifications & Experience:

• 4-7 years of experience in recruitment for BPO jobs, especially high-volume hiring.
• Strong knowledge of different ways to find candidates, current hiring trends, and strategies for attracting talent.
• Experience in managing recruitment teams, working with vendors, and communicating with stakeholders.
• Familiarity with using ATS tools, job portals, and social media for recruitment.
• Excellent skills in communication, negotiating, and solving problems.

Preferred Skills:

• Experience in campus hiring or organizing walk-in recruitment events.
• Knowledge of recruitment data analysis and employer branding.
• Strong network within the BPO industry talent pool.