Sales Executive – Order Taking & Customer Service

Job Title: Sales Executive – Order Taking & Customer Service
Company: Surya Enterprises
Location: Bangalore
Job Type: Full-time
Experience Required: 0-2 years (Freshers can also apply)
Education: Minimum 12th Pass or Graduate
Language: English and Kannada (Hindi is a plus)

About Surya Enterprises

Surya Enterprises is a trusted name in the market. We supply quality products to our customers. Our main focus is customer satisfaction, timely service, and building strong relationships. We are now looking for a friendly and hardworking Sales Executive to join our team in Bangalore.

Job Summary

As a Sales Executive, your main job will be to take orders from customers, handle customer inquiries, and provide good service. You will talk to customers on the phone, through WhatsApp, or in person. You will make sure that orders are taken correctly, entered in the system, and delivered on time.

Key Responsibilities

1. Order Taking

• Talk to customers to take new orders.

• Understand what the customer wants to buy.

• Write the order clearly and correctly.

• Enter the order into the system or send it to the delivery team.

• Confirm the order with the customer.

2. Customer Service

• Answer calls, messages, or emails from customers.

• Help customers with product information, prices, and stock availability.

• Solve customer complaints or problems politely and quickly.

• Follow up with customers after delivery to make sure they are happy.

• Build a good relationship with regular customers.

3. Sales Support

• Help the sales team with daily work.

• Prepare basic sales reports.

• Share product offers or discounts with customers.

• Remind customers about repeat or pending orders.

4. Coordination

• Coordinate with the delivery and billing team to ensure fast service.

• Inform customers about delivery times and changes if any.

• Work closely with team members and managers.

Required Skills

• Good speaking and listening skills.

• Basic knowledge of sales and customer service.

• Friendly and professional attitude.

• Ability to handle customer calls with patience.

• Basic computer knowledge (Excel, WhatsApp, Email, etc.).

• Teamwork and time management.

Qualifications

• 12th pass or Graduate in any field.

• Freshers are welcome; experience in customer service or sales is a plus.

• Must know how to use a smartphone and basic apps.

• Must be able to speak in English and Kannada. Hindi is an added benefit.

Work Environment

• Office-based job (Bangalore location).

• Working hours: 9:30 AM to 6:30 PM (Monday to Saturday).

• Friendly team and supportive managers.

• Training will be provided.

Salary and Benefits

• Monthly Salary: ₹12,000 to ₹18,000 (depending on experience).

• Incentives based on performance.

• Yearly bonus.

• On-the-job training.

• Career growth opportunities.

Why Join Us?

• Surya Enterprises is a stable and growing company.

• We care about our staff and help them learn and grow.

• If you like talking to people and helping customers, this job is for you.

• You will learn sales skills, communication, and customer handling.

Ideal Candidate

This job is good for someone who:

• Enjoys talking to people.

• Wants a stable full-time job.

• Can work under simple pressure and handle many calls.

• Is honest and wants to grow in a company.

• Has basic phone and computer knowledge.

How to Apply

If you are interested in this Sales Executive job in Bangalore, send your updated resume to:

Email: hr@suryenterprises.com
Phone: +91-XXXXXXXXXX
Office Address: Surya Enterprises, Jayanagar, Bangalore – 560041

Please mention “Application for Sales Executive – Bangalore” in your email subject.

Join Surya Enterprises Today!

Start your career with us and grow in a professional and friendly environment. If you like customer service and want to work in sales, apply now!