TeleCaller

Key Responsibilities:

·         Lead Generation: Initiate outbound calls to potential customers from provided leads or databases, introduce them to real estate offerings, and gauge their interest.

·         Customer Interaction: Provide detailed information about properties, including features, pricing, availability, and benefits to potential buyers/renters.

·         Lead Qualification: Understand customer needs, preferences, and budgets to qualify leads and direct them to appropriate property options.

·         Appointment Scheduling: Schedule site visits, meetings, or calls with the sales team for qualified leads.

·         Follow-Up: Consistently follow up with prospects who have shown interest in properties, track their status, and assist in the sales process as needed.

·         Maintain Database: Update customer information and lead status in CRM or other company systems.

·         Sales Support: Provide necessary support to the sales team by generating leads, answering queries, and facilitating conversions.

·         Customer Service: Address client queries and concerns professionally, ensuring satisfaction and building positive relationships.

Skills and Qualifications:

·         Communication Skills: Excellent verbal communication skills, with a clear, confident phone demeanor and convincing skills.

·         Experience: Previous experience in tele calling, telemarketing, or customer service is an advantage (especially in real estate).

·         Sales-Oriented: Ability to handle objections, qualify leads, and work towards achieving targets.

·         Multitasking Ability: Ability to manage multiple calls, schedule appointments, and maintain customer data efficiently.

·         Tech-Savvy: Comfortable using CRM software, Microsoft Office, and other tools to track and manage leads.

·         Problem-Solving: Ability to think on your feet and address client concerns effectively.

·         Language Proficiency: Fluency in Tamil & English. Other language is an added advantage.

Additional Information:

·         Working days: Monday to Sunday – Rotational Weekly off

·         Location: Anna Nagar, Chennai & Puliakulam, Coimbatore.

·         Incentive Plan: Opportunity for performance-based incentives on lead generation and conversion targets.