- Full Time
- Ahmedabad
- 12000 INR / Month
- Applications have closed
Website Ascendumkps
JD – Onida/Hitachi – Customer Care Representative
1. Answering calls from customers professionally and responding to customer inquiries and complaints.
2. Handling and resolving customer complaints regarding product service problems.
3. Documenting all calls concerning the customer’s query accurately in the software
4. Identifying, and escalating priority issues and reporting to the supervisors.
5. Research required information using available resources/software.
6. Provide quality customer support on every call.
7. Following call scripts to ensure quality support for custom.
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